Privacy Policy
Last updated: 25 September 2025
At Rove Floral Boutique, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products and services.
1. Information We Collect
We may collect the following information when you interact with us:
Personal information such as your name, email address, phone number, billing and delivery addresses.
Order information including products purchased, delivery instructions, and payment details.
Website usage information such as IP address, browser type, pages visited, and cookies to improve your experience.
Communications including emails, messages, or calls between you and our team.
We only collect information necessary to process your orders, provide customer support, and improve our services.
2. How We Use Your Information
We use your information to:
Process and fulfill your flower orders.
Deliver products to the correct address on the requested date/time.
Communicate with you about your orders or inquiries.
Improve our website, offerings, and customer experience.
Comply with legal obligations.
We will never sell, rent, or trade your personal data.
3. Payments & Security
We use secure payment systems to process your payments. Your card details are encrypted and handled securely. We do not store your full card information on our servers.
We employ appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
4. Cookies
Our website may uase cookies to enhance your browsing experience, track website performance, and remember your preferences. You can adjust your browser settings to refuse cookies, though this may affect certain features of our site.
5. Your Rights
You have the right to:
Access and request a copy of the personal data we hold about you.
Request correction or deletion of your personal data.
To exercise these rights, please contact us at Contact@roveuae.com
6. Data Retention
We keep your personal information only as long as necessary to fulfill the purposes described in this policy and to comply with legal and accounting requirements.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Rove Floral Boutique
Email: Contact@roveuae.com
Phone: +971502828492